several Microsoft services disrupted by outages, gradual return to normal

Nearly 3 hours after the first reports, Microsoft said on Twitter that it had “reverted” a recent configuration update that caused the problem, according to the company.

Several Microsoft services, including the Teams collaborative work tool or Outlook messaging, were largely disrupted Wednesday morning around the world due to a network configuration problem, the American group said on Twitter.

Nearly 3 hours after the first reports, Microsoft said on Twitter that it had “reverted” a recent configuration update that caused the problem, according to the company.

“We are monitoring the return to normal of all services, and some customers are reporting an attenuation” of the disruptions, the group wrote shortly before 11:00 GMT (12:00 p.m. in Paris).

On Twitter, many users around the world complained in the morning that they could not access their usual tools.

“I have an assignment due in half an hour on Teams and the servers are down in India. Please do something,” one user wrote.

Teams, Outlook…

On the specialized site Downdetector, incidents were reported in the United States and Europe for several other services belonging to Microsoft, from the Xbox Live gaming platform to the LinkedIn social network. But the number of reports seemed to be decreasing.

On a dedicated information page, the IT giant acknowledged that some users had been unable to access a dozen services, including Teams, Exchange, Outlook, SharePoint, or OneDrive for Business. The issue seemed to be related more generally to connectivity issues to the Azure cloud offering.

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